Delivery Time

Orders normally ship the same day (Monday-Friday) if the order is placed with us prior to 2:00PM in your time zone. Most orders arrive within 1-3 business days. Items that cannot be shipped by Purolator due to their size and/or weight (such as furniture, bulletin boards, safes, etc.) and are shipped by a trucking company will normally require an additional 1-3 business days for delivery.

Once your order has been processed, you will receive an email including the location of the warehouse your order is shipping from. Tracking information will be emailed to you, normally on the day following your order's shipment. Tracking information is also available on our Order Tracking page.

If you have questions regarding your order status, contact our customer service office by email to or by phone 1-888-231-9493. Our customer service office is open Monday-Friday 8:00AM to 6:00PM CST.